RollBack Pro Full Backup screen

Owned by Helpdesk
Last updated: 19 Oct, 2023
4 min read

A “Full Backup” is automatically initiated:

  1. Soon after the app is installed and activated through a subscription plan selection.

  2. Through scheduled nightly backups at midnight

The Full Backup tab displays the entries of the backups taken, scheduled as well as the manually initiated backups.

Currently, backup can be scheduled only once a day and it is scheduled at midnight.

The backup list grid displays summary IDs, start date & time, end date & time, duration and the status.

Clicking on the ‘Take Full Backup’ on Home page initiates a Full Backup of the complete store.

An entry will be displayed in Full Backup tab as follows while the backup is in progress:

After the completion of full backup, end date & time, duration will be displayed. Status will be displayed as 'Completed'.

Change the date range and click Apply Filter, then all the entries pertaining to the full backup taken during that date range will be displayed.

Click on Reset button, the date range will get cleared.

Click on View Details to see the list of data types that can be selected for rollback.

Select an entity e.g., Brands, and click on RollBack button, a window with the message “Data restoration is queued for processing” is displayed.

Please click here → Data Entities Rollback Grid , to see which data entities can be rolled back by the user and which ones to raise a rollback request with the helpdesk.

Full Backup:

Currently, following data entities are considered for full backup:

  • B2B Data Entities

    1. B2BAddresses

    2. B2BCompanies

    3. B2BInvoices

    4. B2BOrders

    5. B2BQuotes

    6. B2BSuperAdmins

    7. B2BUsers

  • Abandoned-carts/settings/channels

  • AbandonedCartEmailTemplates

  • Abandoned-carts/settings

  • Banners

  • Brand Metafields

  • Brands

  • Categories

  • Category Metafields

  • Channels

  • Checkouts/settings

  • Coupons

  • CustomerAttributes

  • CustomerGroups

  • Customers (on demand)

  • EmailStatuses

  • EmailTemplates

  • GiftCertificates

  • Orders (on demand)

  • Orders/settings

  • Pages

  • Placements

  • PriceListAssignments

  • PriceListRecords

  • PriceLists

  • Product Metafields

  • Product Reviews

  • ProductCategoryAssignment

  • ProductChannelAssignment

  • Products

  • Promotions

  • Redirects

  • Settings/analytics

  • Settings/catalog

  • Settings/checkout

  • Settings/customerPrivacy

  • Settings/inventory

  • Settings/inventory/notifications

  • Settings/logo

  • Settings/product

  • Settings/profile

  • Settings/robots

  • Settings/searchContextFilters

  • Settings/security

  • Settings/SEO

  • Settings/store/locale

  • Settings/storefront/search

  • Settings/storefront/status

  • ShippingZones

  • Store blogPosts

  • StoreChannelCurrencyAssignments

  • StoreChannelOrderSettings

  • StoreProductCategoryAssignments

  • StoreProductChannelAssignments

  • Themes

  • Widget Templates

  • Widgets

 

Restore from Full Backup (bulk rollback):

Currently, following data entities can be restored from full backup by the user:

  • Brands

  • CatalogSettings

  • Categories

  • EmailStatuses

  • EmailTemplates

  • Pages

  • PriceListAssignments

  • ProductCategoryAssignments

  • ProductChannelAssignments

  • Products

  • StorefrontCategorySettings

  • StorefrontProductSettings

  • StoreFrontRobots

  • StorefrontSecuritySettings

  • StoreFrontSeo

  • StoreLogoSettings

  • StoreProfile

 

The status of the bulk rollback request can be seen in the “Bulk RollBack Log” screen.

RollBack request from Full Backup (bulk rollback):

Currently, following data entities can be cannot be restored from full backup by the user:

Please send a rollback request by email to helpdesk@rollbackpro.com.

  • Abandoned-carts/settings/channels

  • AbandonedCartEmailTemplates

  • Abandoned-carts/settingsBanners

  • Brand Metafields

  • Category Metafields

  • Channels

  • Customer Attributes

  • Customer Groups

  • Customers

  • GiftCertificates

  • Orders

  • Orders/Settings

  • Placements

  • Price Lists

  • Price List Records

  • Product Metafields

  • Product Reviews

  • Promotions

  • Redirects

  • Settings/Analytics

  • Settings/catalog

  • Settings/category

  • Settings/Checkout

  • Settings/CustomerPrivacy

  • Settings/inventory

  • Settings/inventory/notifications

  • Settings/logo

  • Settings/product

  • Settings/profile

  • Settings/robots

  • Settings/searchContextFilters

  • Settings/security

  • Settings/SEO

  • Settings/store/locale

  • Settings/storefront/search

  • Settings/storefront/status

  • Shipping Zones

  • Store blogPosts

  • StoreChannelCurrencyAssignments

  • StoreChannelOrderSettings

  • StoreProductCategoryAssignments

  • StoreProductChannelAssignments

  • Themes

  • Widget Templates

  • Widgets

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B2B data entities:

  • B2BAddresses

  • B2BCompanies

  • B2BInvoices

  • B2BOrders

  • B2BQuotes

  • B2BSuperAdmins

  • B2BUsers

 

Please click here → Data Entities Rollback Grid , to see which data entities can be rolled back by the user and which ones to raise a rollback request with the helpdesk.

RollBack Pro Helpdesk: